FAQ's - General Dentistry

What if I need to cancel an appointment?

Please give us a minimum of 24 hours notice if you are unable to keep to an appointment. If you have a Monday appointment we would need to hear from you on the Friday) or regrettably a cancellation fee of £43 will be payable.

For long complex appointments written policy in the treatment plan take precedent.

What do I do if I have a dental emergency?

We do our best to see patients with genuine dental emergencies on the day they contact us. It is best to call us as early as you can, so we can arrange to see you. For emergency help outside opening hours, please telephone the practice and listen to the recorded message for advice and contact numbers.

Can I park at the practice?

Yes there is free parking available, usually with enough spaces for all our patients.

Do you have suitable access for people with disabilities?

We have ground floor surgeries and can provide access for people with wheelchairs. If you have any special requirements, please call in advance to ensure we are able to meet them.

Do you offer interest-free credit?

Yes, we do. We have a 0% finance offer for treatment costing more than £500.00